Your information
Privacy policy
Last updated: 13 June 2026
Who controls your data
DD Active is responsible for personal information used to operate this website and support customers. Privacy enquiries can be sent to ddactivegymwear@gmail.com.
Information we collect
We may collect your name, contact details, delivery and billing information, account details, order history, support messages, device and security information, and marketing preferences. Payment card details are processed by the secure checkout provider and are not stored in full by DD Active.
Why we use it
We use information to fulfil contracts and orders, provide accounts and support, prevent fraud, meet legal obligations, improve the service where we have a legitimate interest, and send marketing only where permitted or consented to.
Who receives it
Information may be shared with service providers necessary for checkout, payments, hosting, authentication, fulfilment, delivery, email and professional compliance. We do not sell personal information. Providers may process data outside the UK using recognised safeguards.
Retention and security
We keep information only as long as needed for the purpose collected, including tax, accounting, fraud prevention and dispute requirements. We use access controls and appropriate technical measures, but no internet service can guarantee absolute security.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent. You may also complain to the UK Information Commissioner’s Office. We may need to verify your identity before responding.
Marketing and cookies
You can unsubscribe from marketing using the link in a message or by contacting us. Essential browser storage supports login and shopping bag functions; see our Cookie Policy for more information.
Contact
For privacy questions or rights requests, email ddactivegymwear@gmail.com.